We are currently only operating online. If you would like to have a viewing of the products, we recommend that you have a viewing at the brand’s boutique or contact us for an appointment. We guarantee that our prices for the same products will be much more attractive!
Our procurement team works hard to find brand new and authentic luxury fashion pieces. Most of our products are seasonal and limited and may be unavailable or hard to seek out. We seek your patience and understanding. Sign up to our newsletter for the latest news on restocks!
For incorrect or defective items shipped, we have a 7 business days returns policy upon receipt of order by the customer, subject but not restricted to the following terms and conditions:
•Item must be in their original condition as stated in our pre-shipping checklist, including the original product packaging, manufacturer's containers, documentation, and all accessories. All packaging must be unmarked and not defaced in any manner.
•Any item that you received with tags attached must be returned with those tags intact.
•This returns policy does not apply to items that have been stated as non-exchangeable and non-refundable
•We seek your understanding that due to the nature of our business, returned items that do not match the above stated will not be entertained
All returns and exchanges will be subjected to the purview of D’Novo and we reserve the right to perform remedies on a case-by-case basis, including:
Refunds (In store credits)
Replacement of product (If incorrect/defective)
Counterfeit returns will be reported to the police.
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